Kimb Jones

Founder at Make Do. We help teams stabilise, improve and support complex WordPress websites and connected systems

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Is eBay ‘Neutral Feedback’ really such a bad thing?

April 2, 2007 by Kimb Jones

After a few years of arms length fiddling I decided to jump back in and sell a few things on eBay.

It seems that certain things have changed?

You see, I sold an item to some bloke who took almost 3 weeks to pay up. After the first week of waiting I emailed to find out what was going on and he informed me that for some reason his eCheque went loco and he had no idea why.

Today, I posted the item so it was feedback time!

Because of the problems with the sale I decided to leave NEUTRAL feedback. However, when I tried to add the fact that there had been problems with the sale and therefore NEUTRAL feedback seemed the right choice I was barraged with an eBay tutorial on why I shouldn’t do this?

I also found this nugget of information that goes some way to explain why NEUTRAL feedback is seen as the next worst thing to a Nazi Fox Hunter:

NEUTRAL FEEDBACK SHOULD NEVER BE GIVEN (FIRST) – sellers generally prefer NO FEEDBACK whatsoever to Neutral or Negative. Neutral is generally considered to be a “faux negative”.

Link

[Read more…]

Filed Under: General

CNET TV do a “Top 5 web flops”, forgets Boo.com

October 11, 2006 by Kimb Jones

Everyone loves a list right? And with the Web 2.0 thing looking ever like the late 90s dot-com-bust the all new CNET TV (beta) listed its own top 5 “Dot-Bombs of All Time”:

5. Etoys
4. Flooz
3. Kozmo
2. Pets.com
1. Webvan

Not bad, I remember eToys and Flooz (the Beenz competitor) but Webvan? Surely the all time number 1 web-bomb-floper HAS to be boo.com:

Filed Under: General

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I run Make Do WordPress agency, a technical agency helping teams build, stabilise, improve and support complex WordPress websites, web applications and connected digital platforms.

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